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Account Help: Electronic Funds Transfer
To buy shares online, you'll need to sign up for the electronic funds transfer option on your account(s). To do this, you must:

Download an Account Services form and complete the EFT section. Please note that this form requires a signature guarantee. Firsthand accepts only STAMP 2000 New Technology Medallion Guarantee stamps. A signature guarantee can only be provided by your bank, broker, or credit union that participates in a Securities Transfer Agents Medallion Program (STAMP); a notary public cannot provide a signature guarantee. Many of these institutions do not charge customers for this service. Do not get the document dated; a dated signature guarantee is good only for that day.

Complete the form, attach a voided check, and mail it to:

Firsthand Funds
P.O. Box 183120
Columbus, OH 43218-3120

Verification takes approximately 14 business days, and EFT transactions cannot be conducted during that time. You must have transaction authority on both your Firsthand Funds account and your designated bank account in order to use EFT. Additionally, restrictions on retirement accounts make them ineligible for EFT redemptions.

You will receive confirmation in the mail that your EFT feature has been established. Once your EFT option is activated, you're ready to login to your account and begin conducting transactions online.
 
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